If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
Please contact sales@eriecotton.com and they will issue a pre-paid return label.
If it is past the 30 calendar days, the customer is responsible for the return shipping costs which can be deducted from the refund or the customer can provide their own shipping label.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card or PayPal account. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If you have any questions on how to return your item to us, contact us at sales@eriecotton.com.
